Support & Integration

FAQ & Contact.

Concise answers on our virtual football data feeds, predictive modeling, API limits, and direct developer contact channels.

How frequently are virtual football rounds generated and settled?

Virtual football matches run continuously every 3 minutes, 24/7/365. Fixtures and pre-match odds are broadcast before lock, and full-time scores are settled and verified immediately when each round completes.

Which leagues and markets are available via the feed?

What is the data latency of live scores and settlements?

How does the Realnaps prediction model work?

Can we audit prediction accuracy before subscribing?

Yes. All historical predictions are logged immutably alongside actual settled match outcomes. You can query our /api/v1/public/historic-predictions endpoint without restriction to independently verify hit rates and accuracy metrics.

Can I submit my own system or LLM prediction picks?

How do I use Realnaps to train and improve my prediction models?

When is the latest prediction made available?

How do I authenticate API requests?

What are the rate limits and request quotas?

Where can I inspect sample requests and responses?

How do I contact engineering or request custom data feeds?

Our engineering desk handles direct developer inquiries via email at hello@realnaps.com. Critical API availability concerns can be directed to support@realnaps.com.

What is the expected support response time?

Do you offer bespoke enterprise feeds or custom scrapers?

FAQ & Contact.

General & Technical Inquiries

Critical Incident Reporting

Custom Quotas & Feeds

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